Shipments outside the UK, including to EU countries, may incur taxes, fees, customs duty, levies, or other charges due to local legislation or customs requirements. The recipient of your order is responsible for handling all customs formalities associated with importing the products. Typically, the recipient of the products, rather than the person who placed the order, will receive a separate request for payment of these charges upon the goods' arrival in the destination country.

If you're ordering products to be sent to another individual, please ensure they understand that they will be responsible for any additional charges. Payment by either you or the recipient (as applicable) must be received by the relevant customs authority before the products can be delivered.

We have no influence over these charges and cannot anticipate their amount, so we're unable to provide assistance with these procedures. We recommend verifying any customs formalities and applicable import charges before placing orders for delivery to those locations.

Free shipping is applicable to regular-priced items only and is NOT valid during site-wide sales or on individual sale/outlet items.