Terms

The following terms and conditions govern the supply of products to you (Terms of Supply of Products) as well as your use of our website www.schfitnesslondon.com (Terms of Website Use). These terms and conditions replace any prior agreements and Satya Christy Fitness London Ltd reserves the right to modify the website and these terms and conditions at any time.

 

Supply of products terms

These are the terms on which we provide our products to you.

Before submitting your order to us read these terms carefully. These terms outline our identity, how we deliver products to you, steps to take in case of issues, and other crucial details. Should you believe any inaccuracies exist or require modifications, please reach out to us at hello@schfitesslondon.com

Who we are and how to contact us

We are Satya Christy Fitness London, a company registered in England and Wales. Our registered company name is Satya Christy Fitness London Ltd, our registration number is 14557308 and our registered office is at 30 Harrington Gardens, London, England SW7 4LT.

You can contact us by emailing us at hello@schfitnesslondon.com.

If we have to contact you we will do so by telephone or by writing to you at the email address or the address you provided to us in your order.

The term "writing" encompasses emails. Whenever we refer to "writing" or "written" in these terms, it includes communication via email.

Our acceptance of your order

We will confirm our acceptance of your order by sending you an email to accept it.

Once your order is accepted, we will allocate it a unique order number, which we will communicate to you. Kindly provide the order number whenever you reach out to us regarding your order, as it will assist us in addressing your inquiries efficiently.

If we cannot accept your order, we will promptly notify you, and no charges will be incurred for the product. This situation may arise due to product unavailability, unforeseen resource constraints beyond our reasonable anticipation, or the discovery of an error in the product's price or description.

Our products

Product appearance may differ slightly from the images shown. The product images on our website are intended for illustrative purposes only. While we strive to accurately represent the colours, we cannot guarantee that the colours displayed on your device accurately reflect the actual product colours. As a result, there may be slight variations between your product and the images displayed.

The product packaging may differ from the images displayed on our website.

Your ability to reconsider

You have the right to return your order within 28 days of your order receipt, without having to give us any reason. We will attempt to refund using the original payment method.

For more detailed information about returns and exchanges, please see our Return & Exchanges page.

Refunds

We provide a complete refund for returned products as outlined in clause  "Your ability to reconsider", under the condition that all products are returned in their original condition upon your receipt. This entails that items should remain unworn, unwashed, unaltered, and unused, with all labels and tags intact. For further details on our return procedure, please refer to our Return & Exchanges page.

Should you receive a defective product, please inform us promptly and return the item following the guidelines outlined in the "Refunds" clause. For any products identified as defective, we will issue a complete refund. It's important to note that the terms stated here do not restrict any statutory rights that may apply.

Please see our Return & Exchanges page for more detailed information about refunds.

Delivery

We offer delivery services to the UK, Europe, and worldwide. The cost for each delivery method is explicitly stated during the checkout process and outlined on our DELIVERY page. In the event that we need to make multiple deliveries to fulfill your order, there will be no additional charge for subsequent deliveries.

Based on your delivery preferences, we'll dispatch your products promptly and aim to deliver them to you within a maximum of 10 working days from the date of order acceptance. For further details on delivery times and charges, please refer to our DELIVERY page.

We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to try an minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the events, but if there is a risk of substantial delay you may contact us to cancel your order or to receive a refund for any products you have paid for but not yet received.

All deliveries require a signature upon receipt. In the event that no one is available at your address to receive the delivery, we will leave a delivery note with instructions on how to reschedule delivery.

If a delivery attempt is unsuccessful and you do not follow the re-arrangement instructions provided in the delivery note, we will reach out to you for additional guidance. In such cases, storage costs and any subsequent delivery charges may be applied. If, despite our reasonable attempts, we are unable to contact you or arrange for delivery or collection, we will arrange for the product to be returned to us. Upon receipt, we will refund you the product cost minus any applicable storage or delivery expenses.

You assume responsibility for a product once we have delivered it to the address provided by you.

Ownership of a product transfers to you once full payment has been received by us.

We may require specific information from you to facilitate the supply of products. If such information is needed, it will be indicated during the checkout process on our website. We will reach out to you to request this information. Failure to provide the requested information within a reasonable timeframe, or providing incomplete or inaccurate information, may result in an additional charge to compensate for any extra work required. Please note that we will not be liable for any delays in supplying the products or for failing to supply any part of them if the delay is caused by your failure to provide the necessary information within a reasonable timeframe after our request.

Please visit our DELIVERY page for more detailed information about the delivery of your products.

Payment

The product price, inclusive of any applicable VAT, will match the price displayed on the product pages at the time of your order placement. We make every effort to ensure the accuracy of the price communicated to you.

We accept payment with credit card or debit card, PayPal and Apple Pay.

Payment by Credit or Debit Card – You can enter your payment details at the time you place your order using a valid credit or debit card (AMEX, VISA, Maestro, or Mastercard). The relevant amount will be deducted from your account promptly. We retain the right to verify the validity of the credit or debit card, its credit status concerning the order amount, and the accuracy of the purchaser's address data. Depending on the outcome of these checks, we may decline orders.

For payments made via PayPal or Apple Pay, we retain the right to verify the validity of the respective account, ensure sufficient funds to cover the purchase, and validate the purchaser's billing address details. The relevant amount will be promptly debited from your PayPal or Apple Pay account. We reserve the right to decline any purchase.

Our liability

These terms do not restrict or limit our liability in any way regarding matters for which it would be unlawful to do so.

We are liable for any death or personal injury resulting from our negligence or that of our employees and agents. We do not attempt to exclude liability for fraudulent misrepresentation by us, our employees, or agents. In the event of a breach of these terms, we are liable only for losses that are reasonably foreseeable consequences of such breach. We are not accountable for indirect losses that are incidental to the main loss or damage, such as loss of profits or opportunities, or for failure to deliver goods or meet other obligations under these terms, if such failure is caused by events beyond our reasonable control. These events include, but are not limited to, fire, flood, storm, civil disturbance, war, riot nuclear accidents, and terrorist activities.

Our liability to you for any loss or damage related to your order will be limited to the total price of the order.

How we may use your personal information

The personal information you provide will be utilised by us in the following ways:

• to provide you the products;
• to handle your payment for the products; and
• If you consented to it when subscribing to our newsletter, we may use your information to offer you details about comparable products we offer, but you can opt out of this at any time by contacting us.

Please refer to our PRIVACY page to review our Privacy Policy for more detailed insights into how we may utilise your personal information.

Other important terms

• We reserve the right to assign this agreement to another party and to transfer our rights and responsibilities under these terms to a different organisation.
• If any portion of these terms is invalidated or deemed ineffective by any court or regulatory authority, the remaining terms will remain in effect.
• These terms are subject to English law, and you have the option to initiate legal proceedings regarding the products in English courts. If you reside in Scotland, you may choose to bring legal proceedings regarding the products in either Scottish or English courts. Similarly, if you reside in Northern Ireland, you may opt to bring legal proceedings regarding the products in either Northern Irish or English courts.

 

Terms of website use

These terms outline the rules for utilising our website. www.schfitnesslondon.com (our site).

We advise you to carefully review these terms and conditions before using this site.

Who we are and how to contact us

www.schfitnesslondon.com is a site operated by Satya Christy Fitness London Ltd (“We”). We are registered in England and Wales under company number 14557308 and our registered office is at 30 Harrington Gardens, London, England SW7 4LT.

We are a limited company.

To contact us, please email us at hello@schfitnesslondon.com

By using our site you accept these terms

By accessing our site, you affirm your acceptance of these terms of use and agree to adhere to them.

If you disagree with these terms, you should refrain from using our site.

We suggest that you print a copy of these terms for your records.

Other terms that may apply to you

There are other terms that could apply to you.

These terms of use include the following supplementary terms, which also govern your use of our site:

• Our Privacy and Cookie Policy, please see our PRIVACY page, which sets out information about the cookies on our site.

We reserve the right to modify these terms

We update these terms periodically. Before using our site, please review these terms to ensure you understand the current terms that govern its use.

We reserve the right to modify our site

We may periodically update and modify our site to align with changes in our products, the needs of our users, and our business priorities.

We reserve the right to temporarily suspend or permanently withdraw our site

Our site is provided free of charge.

We cannot guarantee that our site, or any content on it, will always be available or uninterrupted.

We may suspend, withdraw, or restrict the availability of all or any part of our site for business and operational reasons. We will give our best to provide you with reasonable notice of any such suspension or withdrawal.

You are also responsible for ensuring that all individuals who access our site through your internet connection are aware of these terms of use and any other applicable terms and conditions, and that they comply with them.

You are responsible for safeguarding your account details

If you are assigned or create a user identification code, password, or any other security information, you must keep it confidential and not share it with anyone else.

We reserve the right to deactivate any user identification code or password, whether selected by you or provided by us, if we reasonably believe that you have violated any of these terms of use.

If you become aware that someone other than yourself knows your username or password, inform us at hello@schfitnesslondon.com as quick as possible.

Ways to utilise content on our site

We hold all intellectual property rights to our site and the materials published on it, protected by copyright laws worldwide. You may print or download extracts of pages for personal use and share content within your organisation. However, modifying printed or digital copies, using visuals separately from accompanying text, and commercial use without a license are prohibited. You must acknowledge our authorship.

Violating these terms will result in immediate cessation of site use, and you must, at our discretion, return or destroy any copied materials.

Do not rely on the information provided on this site

The content on our site serves as general information only and should not be considered as advice to rely upon. Before taking any action based on the content, you should seek professional or specialist advice.

While we try to update the information on our site regularly, we do not make any warranties, guarantees or representations of it, whether implied or expressed, regarding the completeness, timeliness, or accuracy of the content we provide.

We do not assume responsibility for the content of websites we link to

On our site, you may find links to other websites and resources provided by third parties. These links are provided solely for your convenience and should not be construed as an endorsement by us of the linked websites or the information you may find on them. We do not have control over the content of those sites or resources.

We do not endorse user-generated content

This website may feature information and materials uploaded by users, including Facebook, Instagram, bulletin boards and chat rooms. Please note that such content has not been verified or endorsed by us. The opinions expressed by other users on our site do not necessarily reflect our views or values.

If you have concerns regarding information and materials uploaded by other users, please reach out to us at hello@schfitnesslondon.com.

Our liability for any loss or damage experienced by you

Whether you are a consumer or a business user:

We do not seek to exclude or limit our liability to you where such exclusion or limitation would be unlawful. This encompasses liability for death or personal injury resulting from our negligence or that of our employees, agents, or subcontractors, as well as for instances of fraud or fraudulent misrepresentation.

Specific limitations and exclusions of liability will apply to instances arising from the supply of any products to you, as detailed in our Terms and Conditions of Product Supply.

For business users:

We don't make any implied promises or warranties regarding our site or its content. 

We won't be responsible for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if it's foreseeable and related to using or being unable to use our site; or relying on any content on our site.

We also won't be responsible for lost revenue, sales, business, or profits, interruptions in business, anticipated savings, the lost business opportunities, reputation, goodwill or any indirect or consequential loss or damage.

 

For consumer users:

• Please be advised that by using our site, you agree not to utilise it for any commercial or business purposes. We are not be liable to you for any loss of business, business interruption, loss of business opportunity or loss of profit. Our site is exclusively intended for domestic and private use.
• In the event that defective digital content supplied by us damages a device or digital content that belongs to you, and this is due to our failure to exercise reasonable care and skill, we will either repair the damage or provide you with compensation.

English laws apply to any disputes

If you're a consumer, please take note that English law applies to these terms of use, their subject matter, and how they are formed. We both agree to the exclusive jurisdiction of the courts of England and Wales. However, if you reside in Northern Ireland, you may also bring proceedings there, and if you're in Scotland, you may do so in Scotland as well.

For businesses, these terms of use, their subject matter, and their formation (including any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Our potential uses of your personal information

We will utilise your personal details in accordance with our Privacy Policy. For more details, please refer to our PRIVACY page.

We disclaim responsibility for viruses, and it is imperative that you refrain from introducing them

You must use your own virus protection software. It is your responsibility to configure your information technology, computer programs, and platform to access our site, as we do not guarantee the absolute security of our site or its freedom from bugs or viruses. 

You must refrain from misusing our site by knowingly introducing viruses, trojans, worms, logic bombs, or any other malicious or technologically harmful material into our system. Additionally, you must not attempt to gain unauthorized access to our site, the server on which it is stored, or any server, computer, or database connected to it. Participating in a denial-of-service attack or distributed denial-of-service attack against our site is strictly forbidden. Any violation of these terms would be considered a criminal offense under the Computer Misuse Act 1990. We will promptly notify the relevant law enforcement authorities of any such violation and will fully assist in their investigations by revealing your identity to them. In the event of a violation, your access to our site will be immediately revoked.

Guidelines and rules regarding linking to our site

• You are permitted to link to our home page, provided that you do so in a fair and legal manner that does not harm our reputation or exploit it.
• You must refrain from establishing a link in a way that implies any form of association, approval, or endorsement on our part when such association does not exist.
• Links to our site should only be strictly established on websites that you own and not others. Our site should not be framed within another site, and links should only be directed to our home page.
• We have the right to revoke linking privileges without prior notice.

If you desire to link to or utilize content from our site in a manner other than outlined above, please reach out to hello@schfitnesslondon.com.